Refunds

Last updated 15 November 2026

Building a stage is free, and you see the finished stage, flying over it, before you pay. So you only ever pay for a stage that was built and checked: the autopilot has driven it end to end.

• Sales are final once a stage is paid for, because you've seen what you're buying.
• If it stops working because of us (it won't load, or we lose or remove it by mistake) within 30 days of paying, we refund you in full, or fix it if you prefer.
• Charged twice by mistake? We refund the extra charge.
• A stage removed because its name or content broke the terms isn't refunded.

To ask for a refund, email mail@chyuang.com with the stage's name and the email on your receipt. Refunds go back to the card you paid with, through Stripe, usually within 5–10 days.